Outage in Volusion

Some Site Designer Stores May Experience Intermittent Connectivity

Resolved Major
April 27, 2025 - Started 7 days ago - Lasted 1 day
Official incident page

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Outage Details

Our teams were alerted to an incident that could impact the connectivity of some Site Designer stores. We will post here as updates become available.
Components affected
Volusion V1 - Merchant Storefront
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 04/28/2025 04:12PM

This incident has been resolved.

MONITORING 6 days ago - at 04/28/2025 02:55PM

We have identified a root cause and are working on a permanent fix. We'll continue to monitor for stability and post updates here as they become available.

MONITORING 7 days ago - at 04/27/2025 04:18PM

We are monitoring the stability for any further issues.

IDENTIFIED 7 days ago - at 04/27/2025 04:04PM

We've stabilized the application while we work on a more permanent fix.

INVESTIGATING 7 days ago - at 04/27/2025 02:46PM

Our teams were alerted to an incident that could impact the connectivity of some Site Designer stores. We will post here as updates become available.

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