Outage in Volusion

Chat With an Expert Temporarily Unavailable

Resolved Minor
October 13, 2025 - Started 21 days ago - Lasted about 13 hours
Official incident page

Incident Report

Our support feature 'Chat With an Expert' is temporarily unavailable. We are working to resolve this as quickly as possible, and will update as soon as possible. In the meantime, please reach out with any support issues by phone or email us at support@volusion.com
Components affected
Volusion V1 - Dashboard Services

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/14/2025 05:28AM

This incident has been resolved.

MONITORING 21 days ago - at 10/13/2025 10:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 10/13/2025 04:38PM

Our support feature 'Chat With an Expert' is temporarily unavailable. We are working to resolve this as quickly as possible, and will update as soon as possible. In the meantime, please reach out with any support issues by phone or email us at support@volusion.com

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