The Vonage API experienced SMS delivery degradation specifically affecting messages sent to Pakistan's Ufone network, impacting the SMS APAC service component. The company worked with carrier partners to address the delivery issues. The incident was resolved after 12.9 hours with a fix implemented and monitored before full resolution.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing SMS delivery degradation towards Pakistan Ufone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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