Outage in Vonage API
Deliverability Issues for WhatsApp Messages API
Resolved MinorIncident Report
Summary AI Generated
The Vonage API experienced deliverability issues with WhatsApp messages through the Messages API, affecting WhatsApp connectivity for approximately 1.9 hours. The incident impacted users' ability to successfully deliver messages via the WhatsApp channel. Vonage engineers worked with their provider to resolve the issue, and services were fully restored after monitoring showed signs of recovery.
We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API.
Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour.
Thank you for your patience and understanding.
If you have any questions, please contact support@api.vonage.com.
Components affected
Vonage API Whatsapp ConnectivityTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/30/2026 01:52PM
Vonage services are fully restored following today's interruption affecting WhatsApp message deliverability from [2026-04-30 11:15:00] UTC until [2026-04-30 12:16:00] UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
MONITORING
2 days ago - at 04/30/2026 01:22PM
Vonage services continue to show signs of recovery following today's interruption affecting WhatsApp message deliverability.
We'll continue to provide further updates here within 2h and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
2 days ago - at 04/30/2026 11:59AM
We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API.
Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour.
Thank you for your patience and understanding.
If you have any questions, please contact support@api.vonage.com.
Latest Vonage API outages
United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers - 2 days ago
Vonage Customer Dashboard login issue - 3 days ago
China SMS - Degradation of Pre-Registered brands - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
