Outage in Vonage API
China SMS - Degradation of Pre-Registered brands
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced partial SMS delivery degradation for domestic pre-registered brands sending messages to China, affecting the SMS APAC component. The team worked with carrier partners to implement a fix after 1.9 hours. The incident was resolved with successful monitoring of the implemented solution.
Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/29/2026 08:25AM
This incident has been resolved.
MONITORING
3 days ago - at 04/29/2026 07:30AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 04/29/2026 06:36AM
Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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