Outage in Vonage API

Vonage Customer Dashboard login issue

Resolved Major

April 29, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced a major service incident where users were unable to sign in to the Vonage Customer Dashboard for 2.7 hours on April 29, 2026. The issue was identified and resolved, with services showing signs of recovery before being fully restored. All Vonage services were confirmed to be operating normally following the dashboard login outage.

We are aware of issues that may be impacting signing in to the Vonage dashboard. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Components affected

Vonage API Customer Portal

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 04/29/2026 08:48PM

Vonage services have been fully restored following today’s service outage, which began 2026-04-29 16:53:16.308139 UTC. Full resolution has been confirmed effective 2026-04-29T18:51:00.000+0000 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

MONITORING 3 days ago - at 04/29/2026 07:06PM

Vonage services continue to show signs of recovery following today's interruption, impacting the dashboard login. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

IDENTIFIED 3 days ago - at 04/29/2026 06:34PM

We have identified the issue that was impacting the dashboard login issues and seeing signs of recovery. We'll continue to provide further updates and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

INVESTIGATING 3 days ago - at 04/29/2026 06:10PM

We are aware of issues that may be impacting signing in to the Vonage dashboard.

We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

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