Outage in Vonage API
Philippines SMS - Delivery Degradation towards Globe Telecom
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation specifically affecting messages sent to Globe Telecom customers in the Philippines. The issue impacted the SMS APAC service component and lasted approximately 3.4 hours. Vonage worked with carrier partners to implement a fix and successfully resolved the delivery problems.
We are currently observing SMS delivery degradation towards Philippines Globe Telecom.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACNeed to monitor Vonage API outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 04/04/2026 12:28AM
This incident has been resolved.
MONITORING
about 19 hours ago - at 04/04/2026 12:18AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 23 hours ago - at 04/03/2026 09:07PM
We are currently observing SMS delivery degradation towards Philippines Globe Telecom.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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