Outage in Vonage API

Issue with RCS Agent Creation

Resolved Minor

April 22, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced an issue that prevented users from creating RCS agents through the RCS Agent Builder. The problem affected the RCS agent creation functionality for approximately 1.5 hours. The engineering team resolved the issue and fully restored all Vonage services.

Our engineering team is working to resolve the issue that may be impacting your RCS agent creation via RCS Agent Builder. We'll continue to provide further updates here within an hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Components affected

Vonage API Other

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 04/22/2026 03:55PM

Vonage services are fully restored following today's interruption in RCS agent creation via RCS Agent Builder.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

INVESTIGATING 10 days ago - at 04/22/2026 02:29PM

Our engineering team is working to resolve the issue that may be impacting your RCS agent creation via RCS Agent Builder.

We'll continue to provide further updates here within an hour.

Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com

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