Vonage API experienced SMS delivery degradation to the Tigo network in Honduras, affecting the SMS Latin America service component. The company worked with carrier partners to implement a fix after 4.9 hours, with the incident progressing from investigation to monitoring before full resolution.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Please be advised that we are observing message delivery degradation towards TIGO, Honduras.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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