Outage in Vonage API
Venezuela SMS - Degradation towards Movilnet Network
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to Venezuela's Movilnet network, causing message failures and delayed delivery receipts for users sending SMS to that network. The SMS North America service was affected for 4.9 hours. The issue was resolved after Vonage implemented a fix in collaboration with their partners and monitored the results.
Please be advised that we are observing message delivery degradation towards Venezuela Movilnet Network.
You may experience failures or delays DLR for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/23/2026 08:38PM
This incident has been resolved.
MONITORING
9 days ago - at 04/23/2026 07:36PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 04/23/2026 03:49PM
Please be advised that we are observing message delivery degradation towards Venezuela Movilnet Network.
You may experience failures or delays DLR for SMS sending towards this Network.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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