Outage in Vonage API
Disruption - Number Deactivation Feed Unavailability
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced a 23.7-hour disruption to their Number Deactivation service caused by a third-party provider interruption that affected multiple providers. The outage lasted from April 30th at 2:30 UTC until May 7th at 04:00 UTC, impacting customers' ability to use number deactivation services. Vonage worked with their third-party provider throughout the incident and confirmed full service restoration on May 7th.
We are aware of issues that may be impacting some Vonage customer's number deactivation services due to a third party interruption that is affecting multiple providers.
We are working closely with our third party as they work to resolve the issue.
We'll provide further updates within next one hour
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API Number DeactivationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/07/2026 10:54AM
Vonage services are fully restored following the interruption in Number Deactivation from 2026-04-30 at 2:30 UTC until 2026-05-07 at 04:00:00 UTC.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
IDENTIFIED
3 days ago - at 05/06/2026 06:41PM
Following a service interruption reported by our third party, we continue to monitor the impact to some Vonage services, which may have impacted your Number Deactivation feed.
We are closely engaged with our third party as they work to resolve the issue.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
IDENTIFIED
3 days ago - at 05/06/2026 12:06PM
Following a service interruption reported by our third party, the issue has been identified. We remain closely engaged with them as they work to fully resolve the issue.
We'll provide further updates once the service is fully restored
Thank you for your patience and understanding
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
3 days ago - at 05/06/2026 11:15AM
We are aware of issues that may be impacting some Vonage customer's number deactivation services due to a third party interruption that is affecting multiple providers.
We are working closely with our third party as they work to resolve the issue.
We'll provide further updates within next one hour
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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