Outage in Vonage API
Verify V2 Email Channel Degradation
Resolved MinorIncident Report
Summary AI Generated
Vonage's Verify V2 email channel experienced degradation for 2 hours due to a third-party service outage that affected multiple providers. The incident impacted some customers' ability to send verification emails through the V2 API. The third party identified and resolved the underlying issue, with full service restoration confirmed by 07:00 UTC.
We are aware of issues that may be impacting some Vonage customers' Verify V2 email channel due to a third-party outage that is affecting multiple service providers.
We'll provide further updates within 2h.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API Verify V2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/07/2026 08:42AM
Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-05-07 06:20 UTC today. Full resolution of the incident has been confirmed by third party effective 2026-05-07 07:00 UTC.
Thank you for your patience and understanding as we worked with third party to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
MONITORING
2 days ago - at 05/07/2026 08:01AM
Thank you for your patience following our third party's reported outage earlier today which may have impacted your Verify V2 email services.
Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates every 2h and once full service is restored.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
2 days ago - at 05/07/2026 06:54AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 05/07/2026 06:48AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 05/07/2026 06:47AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 05/07/2026 06:45AM
We are aware of issues that may be impacting some Vonage customers' Verify V2 email channel due to a third-party outage that is affecting multiple service providers.
We'll provide further updates within 2h.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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