Outage in Vonage API
Guatemala SMS - Delivery Degradation towards Tigo
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to Tigo network in Guatemala, affecting the SMS Latin America service. The company worked with carrier partners to implement a fix after 1.2 hours. The incident was resolved with normal SMS delivery restored to Tigo subscribers.
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/06/2026 12:42PM
This incident has been resolved.
MONITORING
3 days ago - at 05/06/2026 12:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 05/06/2026 11:32AM
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Guatemala SMS - Delivery Degradation towards Tigo - 3 days ago
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