Outage in Vonage API
USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks
Resolved MinorIncident Report
Summary AI Generated
Vonage's SMS North America service experienced a ~2.3-hour degradation affecting a subset of Short Codes sending to US networks, resulting in missing or delayed inbound/outbound SMS messages and delivery receipts. The issue was carrier-side, with the carrier investigating the root cause while Vonage monitored impact. A fix was implemented and the incident was fully resolved on September 8, 2026.
We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/08/2026 09:49PM
This incident has been resolved.
MONITORING
8 days ago - at 09/08/2026 09:16PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 09/08/2026 07:34PM
We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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