Vonage experienced a service degradation lasting approximately 89 hours affecting outbound calls across all networks for Belgium long virtual numbers within the Voice Europe component. The issue was carrier-side, with the carrier investigating the root cause while Vonage monitored the situation. A fix was implemented and the incident was fully resolved on September 15, 2026.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Please be informed that there was service degradation for outbound calls towards all network affecting Belgium long virtual numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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