Outage in Vonage API
Italy SMS - Delivery degradation affecting subset of Italy LVNs
Resolved MinorIncident Report
Summary AI Generated
**Vonage API – Italy SMS Delivery Degradation** A subset of Italy Long Virtual Numbers (LVNs) experienced missing or delayed inbound/outbound SMS messages and delivery receipts for approximately 6 hours. The issue was carrier-side, affecting the SMS Europe component. A fix was implemented and the situation moved to monitoring.
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 09/09/2026 01:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 09/09/2026 08:29AM
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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