Outage in Vonage Contact Centre (VCC)

IR27056 - Vonage Business app login issues on NAM

Resolved Minor
September 16, 2024 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue. If you are already logged in, there should be no disruption of service at this time.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/16/2024 06:10PM

Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

MONITORING 8 months ago - at 09/16/2024 04:19PM

The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.

IDENTIFIED 8 months ago - at 09/16/2024 03:39PM

Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates. If you are already logged in, there should be no disruption of service at this time.

IDENTIFIED 8 months ago - at 09/16/2024 02:05PM

Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.

INVESTIGATING 8 months ago - at 09/16/2024 01:45PM

Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue. If you are already logged in, there should be no disruption of service at this time.

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