Outage in Vonage
USA SMS - Delivery degradation on a subset of short codes
Resolved Minor
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Outage Details
We are observing potential message latency for messages and DLRs using a subset of shortcodes. You may expect delayed outbound messages and missing or late delivery receipts.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/30/2023 01:05AM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/30/2023 12:27AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 09/29/2023 03:14PM
We are observing potential message latency for messages and DLRs using a subset of shortcodes. You may expect delayed outbound messages and missing or late delivery receipts.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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