Outage in Vonage

Brazil SMS - Degradation affecting Claro Brazil

Resolved Minor
October 11, 2025 - Started 29 days ago - Lasted about 8 hours
Official incident page

Incident Report

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/11/2025 01:57PM

This incident has been resolved.

INVESTIGATING 29 days ago - at 10/11/2025 06:29AM

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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