Outage in Vonage

Brazil SMS - Degradation affecting Claro Brazil

Resolved Minor
October 09, 2025 - Started 1 day ago - Lasted about 11 hours
Official incident page

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Outage Details

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/09/2025 11:11PM

This incident has been resolved.

MONITORING 1 day ago - at 10/09/2025 09:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/09/2025 12:44PM

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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