Service Issue in Verify V2

We can confirm this problem has been resolved, and all services have been restored.

The following services were impacted from 17-12-2024 10:31 UTC until 17-12-2024 10:36 UTC"

Verify V2 - Email service

No other services have not been impacted.

Please let support@api.vonage.com know if you continue to experience problems with this.

This issue has been fixed.

The list of impacted services has been confirmed as follows:

Verify V2 - Email service

We will continue to monitor services during the next few hours and post updates should anything change.

The service was impacted from 17-12-2024 10:31 UTC until 17-12-2024 10:36 UTC

Our monitoring system has alerted us to a potential service issue with our platform.

Customers might experience errors when making verification requests through the Email channel in our Verify V2 API.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.