Outage in Vonage

In-App Voice - Push Notification Degradation

Resolved Minor

July 15, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue that impacted push notifications for Android and iOS Client SDK users. You may have experienced no push notifications or calls not being delivered to In-App users. The push notification services were impacted from 2025-07-14 16:26 UTC until 22:08 UTC Voice API calls not using In-App Voice have not been impacted. We will update this status as soon as we have more information on this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/15/2025 11:45AM

We can confirm this problem has been resolved, and all services have been restored

Please let support@api.vonage.com know if you continue to experience problems with this.

MONITORING 9 months ago - at 07/15/2025 10:00AM

We are currently investigating an issue that impacted push notifications for Android and iOS Client SDK users.

You may have experienced no push notifications or calls not being delivered to In-App users.

The push notification services were impacted from 2025-07-14 16:26 UTC until 22:08 UTC

Voice API calls not using In-App Voice have not been impacted.

We will update this status as soon as we have more information on this issue.

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