Outage in Vonage
USA SMS & MMS - Latency affecting messages sent from toll free numbers towards AT&T network
Resolved Minor
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Outage Details
We have been notified by our suppliers about SMS and MMS latency to the AT&T network for a subset of US toll free numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 02/14/2025 04:51AM
This incident has been resolved.
MONITORING
6 months ago - at 02/14/2025 04:09AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 02/14/2025 12:25AM
We are experiencing recovery for SMS Delivery Delays towards AT&T for Toll Free Numbers.
MMS service is still impacted.
INVESTIGATING
6 months ago - at 02/13/2025 08:43PM
We have been notified by our suppliers about SMS and MMS latency to the AT&T network for a subset of US toll free numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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