Outage in Vonage
WebRTC calls failed in the US East region
Resolved MinorIncident Report
Our monitoring alerted us to an issue impacting a small percent of Web-RTC calls.
Customers may have experienced Web-RTC call failures using the In-App Voice feature in the US East region between 30-July-2025 13:10 UTC and 30-July-2025 14:13 UTC.
Products impacted:
-In-App Voice
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/30/2025 04:37PM
This incident has been resolved.
MONITORING
9 months ago - at 07/30/2025 02:52PM
Our monitoring alerted us to an issue impacting a small percent of Web-RTC calls.
Customers may have experienced Web-RTC call failures using the In-App Voice feature in the US East region between 30-July-2025 13:10 UTC and 30-July-2025 14:13 UTC.
Products impacted:
-In-App Voice
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
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