Outage in Vonage

Venezuela SMS - Delivery degradation towards Digitel network

Resolved Minor
March 21, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently observing SMS delivery degradation towards Digitel network in Venezuela. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/21/2025 09:02AM

This incident has been resolved.

MONITORING 8 months ago - at 03/21/2025 07:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 03/21/2025 04:58AM

We are currently observing SMS delivery degradation towards Digitel network in Venezuela.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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