Outage in Vonage

USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T network

Resolved Minor
July 03, 2025 - Started about 24 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the AT&T network. You may experience missing or late delivery receipts for messages sent to AT&T numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 07/03/2025 09:15PM

This incident has been resolved.

MONITORING about 21 hours ago - at 07/03/2025 08:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 24 hours ago - at 07/03/2025 05:33PM

We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the AT&T network. You may experience missing or late delivery receipts for messages sent to AT&T numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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