Service Issue in WhatsApp Embedded signup flow

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.
We will provide the next update within the next few hours or as soon as more information becomes available.

We are continuing to work with the Meta engineering team to implement a fix for the ongoing Embedded sign-up issues.
We will provide the next update within the next few hours or as soon as more information becomes available.

We are continuing to work on a fix for this issue.

Our monitoring system has alerted us to a potential service issue affecting the WhatsApp Embedded sign-up flow.

Users may experience below errors when attempting to register their WhatsApp numbers via embedded sign-up or hosted embedded sign-up.

Embedded signup: We were unable to connect to Meta. Please try again later.
Hosted Embedded signup: The signup process failed with the following error: Internal Error.

We are actively working with Meta Engineering teams to investigate and resolve the issues.

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.