Outage in Vonage

Spain SMS - Delivery degradation towards all major Networks

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 18 hours
Official incident page

Incident Report

Please be advised that we are observing message delivery degradation towards Movistar Network in Spain. You may experience missing or delayed inbound, outbound messages and delivery receipts when sending to this operator. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 06:29AM

This incident has been resolved.

MONITORING 12 months ago - at 04/29/2025 05:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 04/28/2025 04:36PM

Please be advised that we are now observing message delivery degradation towards all major Networks in Spain. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/28/2025 12:01PM

Please be advised that we are observing message delivery degradation towards Movistar Network in Spain.

You may experience missing or delayed inbound, outbound messages and delivery receipts when sending to this operator. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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