Outage in Vonage

Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks

Resolved Minor
June 02, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/02/2025 11:19PM

This incident has been resolved.

MONITORING 1 day ago - at 06/02/2025 10:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 06/02/2025 06:09PM

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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