Outage in Vonage

France SMS - Delivery degradation towards Bouygues Telecom

Resolved Minor
June 12, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently observing SMS delivery degradation towards France Bouygues. You may experience missing and delayed messages and delivery receipts for inbound and outbound messages to Bouygues Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/12/2025 10:48PM

This incident has been resolved.

MONITORING 5 months ago - at 06/12/2025 10:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 06/12/2025 09:44PM

We are currently observing SMS delivery degradation towards France Bouygues. You may experience missing and delayed messages and delivery receipts for inbound and outbound messages to Bouygues Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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