Outage in Vonage

Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Resolved Minor
June 18, 2025 - Started 1 day ago - Lasted about 8 hours
Official incident page

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Outage Details

We have been informed by our suppliers about an issue affecting Altan Redes Mexico. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/19/2025 03:49AM

This incident has been resolved.

MONITORING 1 day ago - at 06/19/2025 02:22AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 06/18/2025 07:22PM

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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