Outage in Vonage

Service Issue in Voice API platform

Resolved Minor
July 01, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Need to monitor Vonage outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vonage, and never miss an outage again.
Start Free Trial

Outage Details

We identified an issue causing call timeouts when connecting to In-App voice users. The issue has now been resolved. Calls to In-App voice users have been fully restored, and services are operating normally. The list of impacted services has been confirmed as follows: In-App Voice Voice API We will continue to monitor services during the next few hours and post updates should anything change.
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 07/01/2025 04:23PM

We can confirm this problem has been resolved, and all services have been restored

The following services were impacted from [2025-06-24 15:15] UTC until [2025-07-01 13:19] UTC:

In-App Voice: Outbound calls to In-App voice users


Please let support@api.vonage.com know if you continue to experience problems with this.

MONITORING 1 day ago - at 07/01/2025 02:40PM

We identified an issue causing call timeouts when connecting to In-App voice users. The issue has now been resolved.

Calls to In-App voice users have been fully restored, and services are operating normally.

The list of impacted services has been confirmed as follows:

In-App Voice
Voice API

We will continue to monitor services during the next few hours and post updates should anything change.

Latest Vonage outages

Service Issue in WhatsApp Embedded signup flow - about 4 hours ago
Video Insights-API performance degradation - about 6 hours ago
Iraq SMS - Delivery degradation towards Zain network - 1 day ago
India SMS - Delivery Degradation towards multiple Vodafone Networks - 2 days ago
Ecuador SMS - Degradation affecting Claro - 2 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook