Outage in Vonage

Voice Product Issues

Resolved Minor
July 25, 2025 - Started about 19 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

From 2025-07-25T17:48:00 UTC to 2025-07-25T18:07:00 UTC, customers experienced issues making and receiving calls in our Sydney data center. Impacted products: Voice API Programmable SIP(psip) IP Calls Currently, we have identified the issue and made adjustments to correct the behavior. Please reach out to support if you’re noticing ongoing issues.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 07/25/2025 08:06PM

This incident has been resolved.

MONITORING about 19 hours ago - at 07/25/2025 06:38PM

From 2025-07-25T17:48:00 UTC to 2025-07-25T18:07:00 UTC, customers experienced issues making and receiving calls in our Sydney data center.

Impacted products:
Voice API
Programmable SIP(psip)
IP Calls

Currently, we have identified the issue and made adjustments to correct the behavior. Please reach out to support if you’re noticing ongoing issues.

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