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Outage in Vonage

Voice Product Issues

Resolved Minor
July 25, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

From 2025-07-25T17:48:00 UTC to 2025-07-25T18:07:00 UTC, customers experienced issues making and receiving calls in our Sydney data center. Impacted products: Voice API Programmable SIP(psip) IP Calls Currently, we have identified the issue and made adjustments to correct the behavior. Please reach out to support if you’re noticing ongoing issues.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/25/2025 08:06PM

This incident has been resolved.

MONITORING 9 months ago - at 07/25/2025 06:38PM

From 2025-07-25T17:48:00 UTC to 2025-07-25T18:07:00 UTC, customers experienced issues making and receiving calls in our Sydney data center.

Impacted products:
Voice API
Programmable SIP(psip)
IP Calls

Currently, we have identified the issue and made adjustments to correct the behavior. Please reach out to support if you’re noticing ongoing issues.

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