Outage in Vonage
USA, Canada and Puerto Rico SMS - Delivery Degradation affecting a subset of Long Virtual Numbers
Resolved MinorIncident Report
We are observing an SMS delivery degradation towards USA, Canada and Puerto Rico networks over a subset of Long Virtual Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 09:36PM
This incident has been resolved.
MONITORING
9 months ago - at 07/29/2025 08:05PM
We are observing service running correctly at the moment.
Apologies for a temporary disturbance.
INVESTIGATING
9 months ago - at 07/29/2025 07:59PM
We are observing an SMS delivery degradation towards USA, Canada and Puerto Rico networks over a subset of Long Virtual Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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