Outage in Vonage

Issues in Viber Messages API

Resolved Minor

September 11, 2025 - Started 7 months ago - Lasted about 20 hours
Official incident page

Incident Report

Our monitoring system has alerted us to a potential service issue with our platform with regards to Viber Messages API Customers may have experienced issues sending Viber requests and might encounter Undelivered status from 2025-09-11 13:05 We are currently investigating on the issue and We aim to provide an update on our investigation within 1 hour.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/12/2025 09:57AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 09/11/2025 03:12PM

We are still investigating the reported issue and are working with our provider to resolve it. Further updates will be posted here.

Please reach out us at support@api.vonage.com for any questions.

INVESTIGATING 7 months ago - at 09/11/2025 02:04PM

Our monitoring system has alerted us to a potential service issue with our platform with regards to Viber Messages API

Customers may have experienced issues sending Viber requests and might encounter Undelivered status from 2025-09-11 13:05

We are currently investigating on the issue and We aim to provide an update on our investigation within 1 hour.

Latest Vonage outages

Morocco SMS - Degradation to Maroc Telecom (IAM) - about 7 hours ago

USA MMS- Delivery Degradation affecting a subset of Toll-Free Numbers - about 12 hours ago

Expired Verify V2 requests - 3 days ago

USA SMS - Delivery Degradation towards Verizon Network affecting Toll-Free Numbers - 4 days ago

Service Issue with Email Verification: Verify V2 - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook