Outage in Vonage

Poland SMS - Degradation for Inbound SMS towards Long Virtual Numbers

Resolved Minor
September 15, 2025 - Started about 18 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 09/16/2025 07:01AM

This incident has been resolved.

MONITORING about 9 hours ago - at 09/16/2025 05:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 18 hours ago - at 09/15/2025 08:49PM

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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