Outage in Vonage

France Silent Authentication - Service degradation affecting the Orange Telecom network

Resolved Minor
September 18, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing degradation of the Silent Authentication service affecting the Orange Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Need to monitor Vonage outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/18/2025 02:34PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/18/2025 01:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/18/2025 09:51AM

We are currently experiencing degradation of the Silent Authentication service affecting the Orange Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook