Outage in Vonage

Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Minor
October 14, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We have been informed by our suppliers about an issue affecting Altan Redes Mexico. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
INVESTIGATING about 5 hours ago - at 10/14/2025 08:00PM

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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