Outage in Vonage

USA SMS & MMS - Delivery Degradation and Delay towards Verizon Wireless network

Resolved Minor
October 17, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are observing SMS & MMS delivery degradation and Delivery Receipt Delay towards the Verizon Wireless network in US. You may expect delayed, missing or late delivery receipts. The carrier is aware of this issue and is investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/17/2025 08:05AM

This incident has been resolved.

MONITORING 1 day ago - at 10/17/2025 06:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/17/2025 05:05AM

We are observing SMS & MMS delivery degradation and Delivery Receipt Delay towards the Verizon Wireless network in US. You may expect delayed, missing or late delivery receipts.

The carrier is aware of this issue and is investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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