Outage in Vonage

Chile SMS - Delivery degradation towards MOVISTAR

Resolved Minor
October 17, 2025 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 10/17/2025 07:53PM

This incident has been resolved.

MONITORING about 14 hours ago - at 10/17/2025 06:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 10/17/2025 05:33PM

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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