Outage in Vonage

Mexico SMS - Delivery Degradation towards Altan Redes Mexico

Resolved Minor
October 17, 2025 - Started about 15 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We have been informed by our suppliers about an issue affecting Altan Redes Mexico. As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/17/2025 10:05PM

This incident has been resolved.

MONITORING about 11 hours ago - at 10/17/2025 09:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 10/17/2025 05:39PM

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook