Outage in Vonage

Bulgaria SMS - Delivery Degradation towards A1 network

Minor
October 19, 2025 - Started about 15 hours ago
Official incident page

Incident Report

We are currently observing SMS delivery degradation towards Bulgaria. You may experience failures or delays for SMS sending towards Bulgaria A1 network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 10/20/2025 02:36AM

We are currently investigating this issue.

MONITORING about 2 hours ago - at 10/20/2025 01:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 12 hours ago - at 10/19/2025 03:05PM

We are currently investigating this issue further.

MONITORING about 14 hours ago - at 10/19/2025 01:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 10/19/2025 01:02PM

We are currently observing SMS delivery degradation towards Bulgaria. You may experience failures or delays for SMS sending towards Bulgaria A1 network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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