Outage in Vonage

Service Issue in Voice Platform

Resolved Minor

October 27, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring alerted us to an issue impacting our Voice services between 27-Oct-2025 10:41 UTC and 27-Oct-2025 10:42 UTC. Customers may have experienced call failures using the following Voice services. Products impacted: -Voice API -WebRTC -In-App Voice All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/27/2025 02:32PM

We can confirm this problem has been resolved, and all services have been restored.

The following services were impacted from [2025-10-27 10:41] UTC until [2025-10-27 10:42] UTC:

Voice API
WebRTC
In-App Voice

Please let support@api.vonage.com know if you continue to experience problems with this.

MONITORING 6 months ago - at 10/27/2025 11:58AM

Our monitoring alerted us to an issue impacting our Voice services between 27-Oct-2025 10:41 UTC and 27-Oct-2025 10:42 UTC.

Customers may have experienced call failures using the following Voice services.

Products impacted:
-Voice API
-WebRTC
-In-App Voice

All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

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