Outage in Vonage

Bolivia SMS - DLR Degradation towards Viva network

Resolved Minor
October 27, 2025 - Started 3 days ago - Lasted about 14 hours
Official incident page

Incident Report

We have noticed a DLR degradation towards Bolivia Viva network We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/28/2025 07:16AM

This incident has been resolved.

MONITORING 3 days ago - at 10/28/2025 06:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 10/28/2025 12:30AM

Please be advised we are now seeing delivery degradation

MONITORING 3 days ago - at 10/27/2025 10:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 10/27/2025 05:46PM

We have noticed a DLR degradation towards Bolivia Viva network

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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