Outage in Vonage

Chile SMS - Delivery degradation towards MOVISTAR

Resolved Minor
October 27, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/28/2025 01:54AM

This incident has been resolved.

MONITORING 3 days ago - at 10/27/2025 10:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 10/27/2025 06:30PM

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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