Outage in Vonage
USA SMS & MMS - Latency affecting a subset of Shortcodes towards Verizon network
Minor
October 31, 2025 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
We have been notified by our suppliers about inbound and outbound SMS and MMS latency to the Verizon network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 6 hours ago - at 10/31/2025 12:02AM
We have been notified by our suppliers about inbound and outbound SMS and MMS latency to the Verizon network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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