Outage in Vonage
China SMS - Delivery degradation of Pre-Registered brands
Resolved MinorIncident Report
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/01/2025 01:30PM
This incident has been resolved.
MONITORING
1 day ago - at 11/01/2025 01:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 11/01/2025 12:00PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 10/31/2025 02:12PM
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions
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