Outage in Vonage
Mexico SMS - Degradation towards Altan Redes Mexico
Resolved MinorIncident Report
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/08/2025 03:18AM
This incident has been resolved.
MONITORING
4 months ago - at 11/08/2025 02:26AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 11/07/2025 11:45PM
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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