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Outage in Vonage

Kenya Voice - Degradation of outbound and inbound calls towards a subset of Long Virtual Numbers

Resolved Minor
November 09, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/12/2025 08:33PM

This incident has been resolved.

MONITORING 5 months ago - at 11/12/2025 02:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/09/2025 12:46PM

We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

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