Outage in Vonage
USA SMS - Latency affecting Toll Free numbers and a subset of Short Codes towards AT&T and Verizon networks
Minor
November 28, 2025 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
We have been notified by our suppliers about outbound SMS latency to the AT&T network for Toll Free numbers and a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 16 hours ago - at 11/28/2025 07:56PM
This issue has been updated to include SMS latency to Verizon, as well as the AT&T network, for Toll Free numbers and a subset of US shortcodes.
INVESTIGATING
about 16 hours ago - at 11/28/2025 07:23PM
We have been notified by our suppliers about outbound SMS latency to the AT&T network for Toll Free numbers and a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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